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Frequently Asked Questions
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How do I clean the glass?
Use a damp cloth followed by a dry one. No need to use abrasive cleaners
How do I clean or remove the screen?
You can vacuum the screen in place or simply remove it by pressing on the springs.
Does the conversion require regular maintenance?
No. Once we finish the installation your door should not require any adjustments.
What should I do if the door needs an adjustment?
Simply give us a call, send us a quick video showing what the issue is and we will ensure your door functions properly. A service call fee might be charged if the installation took place longer than a year from the date of the required adjustment.
Is there a warranty?
WARRANTY
TERMS & CONDITIONS
We strive to provide our customers with superior service, quality and communication. In
order to ensure a clear agreement and understanding of the DOOR CONVERSIONS
terms and conditions, please review the following content. Our FULL WARRANTY is de-
livered with each order.
Products manufactured by DOOR CONVERSIONS are guaranteed to be free from de-
fect in material and craftsmanship. Our customer service team will replace any substan-
dard product or parts that have been deemed defective at DOOR CONVERSIONS’ sole
discretion. Broken glass is not covered.
All products are hand forged and individually finished therefore considered “one-of-a-
kind” and as such contain slight “variations” in form, functionality and finish, and are not
deemed to be defects. Our warranty sets forth our maximum liability for our products.
FINISH – DOOR CONVERSIONS warrants against flaking or peeling of finish from
normal wear and tear for a period of two (2) years from date of installation or delivery.
All product finishes may age relative to exposure, such aging is not considered a defect
and is not covered by warranty. Doors may be cleaned with a damp cloth and dry thor-
oughly afterwards. Cleaning with harsh chemicals including ammonia based products
(e.g. glass cleaner) may damage the finish.
GLASS – DOOR CONVERSIONS warrants glass from fogging as a result of normal use
for a period of twenty (20) years from date of delivery. DOOR CONVERSIONS uses
guidelines established by federal standard ASTM C 1036-0 in accepting minor glass im-
perfections which do not impair structural integrity or obscure normal vision, including
slight bubbles, lines, surface imperfections or discolorations; any imperfections in the
glass not detected from within ten feet whilst looking through the glass.
SCREENS – DOOR CONVERSIONS guarantees that, when delivered to our customer,
Screen Products will meet or exceed all of our specifications with regard to mesh con-
figuration, dimension, strength and color. This warranty does not cover damage to
screen from any source nor does it cover gradual fading. The best way to clean the
screen is with “baby wipes.”
Copyright © 2022 DOOR CONVERSIONS, INC. All Rights Reserved
Who should I contact if I need service after installation?
Give us a call or send us a text message at (916) 624-5914
After Installation
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